Privacy Policy

PRIVACY POLICY
Last updated: [22/04/2026]

1. Who We Are

Progressive Dream Homes (“we”, “us”, “our”) is a family‑owned property business based in Colchester, England.
We are the data controller for the personal information we collect.

Business Name: Progressive Dream Homes
Owners: Mr Tom Otto & Mrs Florence Otto
Location: Colchester, Essex, United Kingdom
Email: florenceotto@progressivedreamhomes.co.uk
Phone: +4475500 171500

2. Personal Data We Collect

We may collect:

Information you provide

• Name
• Email address
• Phone number
• Enquiry details
• Property preferences
• Newsletter opt‑in details

Information collected automatically

• IP address
• Browser type
• Device information
• Pages visited
• Cookies (see Cookie Policy)

Information from third parties

• Analytics providers (e.g., Google Analytics)
• Social media platforms

3. How We Use Your Data

We use your information to:

• Respond to enquiries
• Provide property updates
• Send newsletters (only with consent)
• Improve our website
• Maintain internal business records
• Comply with legal obligations

We never sell your data.

4. Legal Bases for Processing

Under UK GDPR, we rely on:

• Consent — for newsletters and marketing
• Legitimate interests — responding to enquiries, improving services
• Contract — when you request services
• Legal obligation — record‑keeping, compliance

5. Sharing Your Data

We may share your data with:

• Website hosting providers
• Email service providers
• Professional advisers (accountants, legal advisers)
• Regulatory authorities (only if required)

We do not share your data for advertising.

6. International Transfers

If data is transferred outside the UK, we ensure safeguards such as:

• UK adequacy regulations
• Standard Contractual Clauses (SCCs)

7. Data Retention

We keep your data only as long as necessary:

• Enquiries: up to 12 months
• Mailing list: until you unsubscribe
• Legal/financial records: up to 6 years

8. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object o processing
• Withdraw consent
• Data portability

Contact us at [tomotto@progressivedreamhomes.co.uk] to exercise your rights.

9. Data Security

We use:

• Secure servers
• SSL encryption
• Access controls
• Regular security reviews

10. Complaints

You can contact us directly or raise a complaint with the Information Commissioner’s Office (ICO).
Website: ico.org.uk